JW Marriott Surabaya | Hotel in Surabaya
Hotel in Surabaya
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Surabaya offers 407 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Facility Overview
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Bathrobes
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Separate bathtub and shower
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Towels
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Rainfall showerhead
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Toothbrush and toothpaste
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Designer toiletries
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Bidet
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Hair dryer
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Laptop-friendly workspace
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Free newspapers
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Soundproofing
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Recycling
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Connecting rooms available
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Turndown service
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Safe
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Restaurant dining guide
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Iron/ironing board
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Phone
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Slippers
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Water-efficient showers only
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Window screens
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In-room massage
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Energy-saving switches
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Blackout drapes/curtains
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Down comforter
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Rollaway/extra beds (surcharge)
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Pillow-top mattress
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Free cribs/infant beds
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Air conditioning
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Bed sheets
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Premium bedding
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4 restaurants and 1 coffee shop/cafe
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24-hour room service
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Free daily reception
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1 bar
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Coffee/tea in common area(s)
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Full breakfast available for a fee daily 6 AM–10:30 AM: IDR 469480 for adults and IDR 234740 for children
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Minibar
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Free bottled water
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Coffee/tea maker
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Electric kettle
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Free self parking on site
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Wheelchair-accessible parking available
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24-hour train station pick-up shuttle (surcharge)
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Valet parking on site (IDR 100000 per stay)
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24-hour pick-up airport shuttle (surcharge)
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Airport shuttle on request
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Free shopping center shuttle
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Accessible airport shuttle
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Roll-in shower
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Wheelchair-accessible parking
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Visual fire alarm
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Wheelchair-accessible pool
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Height-adjustable showerhead
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Wheelchair-accessible fitness center
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Wheelchair-accessible business center
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Elevator
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Wheelchair-accessible restaurant
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Wheelchair-accessible registration desk
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Wheelchair-accessible path of travel
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Assistive listening devices in meeting rooms
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Low-height view port in door
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Grab bar near toilet
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Lever door handles
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Low-height electrical outlets in bathroom
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Grab bar in bathtub
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Transfer shower
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24-hour fitness center
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Steam room
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Hot tub
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Art gallery
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Evening entertainment
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Shopping mall
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Children's pool
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Sauna
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Outdoor pool
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Theme parks
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Zoo
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Outlet shopping
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Cable channels
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Premium channels
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48-inch LCD TV
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Conference center (132482 square feet of space)
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Computer station
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Meeting rooms - 14
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24-hour business center
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Indonesian
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Chinese (Mandarin)
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English
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Malay
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Ballroom
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Free newspapers in lobby
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Front-desk safe
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ATM/banking services
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Gift shop/newsstand
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Elevator
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Banquet hall
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Soundproofed rooms
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Snack bar/deli
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Children's pool
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Rollaway/extra beds (surcharge)
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Pool gate
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Free cribs/infant beds
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Outdoor pool
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Laundry facilities
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Children's toys
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Free children's club
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Wedding services
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Multilingual staff
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Change of bedsheets (on request)
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Luggage storage
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Tour/ticket assistance
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Dry cleaning service
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Daily housekeeping
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Porter/bellhop
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Turndown service
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24-hour front desk
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Concierge services
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Laundry facilities
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Vegetable garden
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Garden
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Picnic area
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Terrace
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BBQ grill(s)
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Pool umbrellas
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and a security system please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 55110, 9120104332057
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
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GeneralSquare meters - 80, Square feet - 861, Separate dining area, Separate sitting area, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Executive level room, Doorbell/telephone notification, Ping - 24, Paper towels, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Executive Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Square feet - 452, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 13, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Square feet - 452, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 13, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Executive Suite, 3 Bedrooms
Room Size:
2217 square feet m2
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GeneralSquare meters - 206, Square feet - 2217, Separate dining area, Separate sitting area, City view, Cookware, dishware, and utensils, Desk, Dishwasher, Microwave, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Executive level room, Ping - 62, Paper towels, Bed count minimum 3, Bed count maximum 3, Extra bed count 1 |
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Executive Suite, 2 Bedrooms
Room Size:
1367 square feet m2
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GeneralSquare meters - 127, Square feet - 1367, Separate dining area, Separate sitting area, City view, Cookware, dishware, and utensils, Desk, Dishwasher, Microwave, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Executive level room, Ping - 38, Paper towels, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Premium Room, 1 King Bed
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Square feet - 452, City view, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Room, 1 King Bed
Room Size:
452 square feet m2
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GeneralSquare meters - 43.0, Square feet - 452, City view, Desk, Private bathroom, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Accessible bathtub, Bathroom grab bars, Doorbell/telephone notification, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
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GeneralSquare meters - 48, Square feet - 516, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Doorbell/telephone notification, Ping - 14.50, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Premium Room, 2 Double Beds
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Square feet - 452, Separate dining area, Separate sitting area, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Executive level room, Doorbell/telephone notification, Ping - 13, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Executive Suite, 1 Bedroom
Room Size:
925 square feet m2
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GeneralSquare meters - 86, Square feet - 925, Separate dining area, Separate sitting area, City view, Desk, Private bathroom, Number of bathrooms - 1, Separate bedroom, Number of bedrooms - 1, Executive level room, Doorbell/telephone notification, Ping - 26, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Executive Room, 1 King Bed
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Square feet - 452, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Doorbell/telephone notification, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Presidential Suite, 2 Bedrooms
Room Size:
4198 square feet m2
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GeneralSquare meters - 390, Square feet - 4198, Separate dining area, Separate sitting area, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Executive level room, Ping - 118, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
|
GeneralSquare meters - 48, Square feet - 516, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Doorbell/telephone notification, Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Executive Suite, 2 Bedrooms
Room Size:
3671 square feet m2
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GeneralSquare meters - 341, Square feet - 3671, Separate dining area, Separate sitting area, City view, Desk, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Executive level room, Ping - 103, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the JW Marriott Surabaya starts from $97 per night with includes Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Spa, Toiletries, Air Conditioner, Parking, TV, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Guest Services, Entertainment, Balcony/Terrace, Restaurant, Bar, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Eco Friendly, Hot Tub, Internet, Kitchen, Laundry, Pool, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
